Privacy policy

What we collect

When you submit an enquiry or subscribe to updates we collect the details you provide: your name, email address, company, country and the content of your message. We also collect basic analytics about how the site is used, such as pages viewed and referring source.

Why we collect it

To reply to your enquiry, deliver work you have commissioned, send updates you have asked for, and improve the site. We do not use your information for anything else.

Who we share it with

We do not sell or rent your information. We share it only with the service providers needed to run the business, such as our form processor, email provider and analytics tools, and only to the extent required.

How long we keep it

Enquiry records are kept while there is a live conversation or relationship and for a reasonable period after, then deleted. Subscription records are kept until you unsubscribe.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email us and we will action it. Depending on where you live, additional rights may apply under the GDPR, the Australian Privacy Principles or comparable local law.

Cookies

We use a small number of cookies for analytics and site function. See our cookie policy for detail.

Security

We use reputable providers, restrict internal access to client information, and review our tools regularly. No system is perfect, and we will tell you promptly if anything affecting your data goes wrong.

Contact

For any privacy question, contact us through the enquiry form and mark it for the attention of privacy.

Last updated: this policy is reviewed annually.